Cityview Audiology Testimonials

We love our patients — and we want them to love the care they receive!

Our goal is to make sure every one of our patients has a fantastic experience and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting, making our patients happy is what we’re here for. See what they have to say about our practice!

Hear What Our Clients Have to Say

“Cityview Audiology has been great to test and treat my hearing loss. They also have a simple test to evaluate cognitive abilities related to aging. The doctors are informed and are kind. My hearing aids have worked beautifully and have made life easier with individuals and groups!!”

P. Osborne

“The patience, determination and dedication these people at this facility is just unreal. I have never been to any place for anything that I felt like my needs were top priority.”

J. Karlik

“Staff is welcoming, Doctor was open to answering questions and explained diagnosis very well, office was clean, paperwork was digital which I love. Great experience.”

A. Anguiano

“Dr. Rachel Ruiz was fantastic a couple of years ago with my mom when she needed hearing aids, so I chose her when I started having trouble with my own hearing. The evaluation is very comprehensive, and Dr. Ruiz is excellent at explaining things every step of the way, in a way I could understand. I brought my mother’s hearing aids, which were only a couple of years old, as she had passed away. I had cleaned them of course, but the staff did an additional deep cleaning & testing to ensure everything was in working order, and Dr. Ruiz was able to reset the hearing aids, update the firmware, and reprogram them so that I could use them, saving me a lot of money (just wanted people to know that’s an option, if you don’t feel strange wearing something that has belonged to another family member previously). All the office staff are cheerful & friendly – it was so refreshing to encounter people who seem to really enjoy their job! The office is easy to find, with good parking, and is bright and clean. Overall, an excellent experience – I’ll be recommending them to anyone I know who is thinking of having their hearing checked!”

C. Adams

“Loved everything about this office, staff was very friendly, they are able to see me same day luckily since they had a cancellation, they helped me with my ear issues and was in and out in what seemed to be no time. Will definitely be recommending friends and fam here!”

R. Rosales

“It is with a grateful heart that I write to you today. My new hearing aids make mine a brighter and clearer life; like going out on a crisp clear fall day full of sun and blue sky. Thank you for your generosity toward me and my family, as well as all your hard work in getting them matched to my hearing needs. You are a blessing!”

E. Mitchell

“We are still amazed at how much my husband can now hear. Just the other day, I came home and music was playing. I was surprised and asked him about it. He said, ‘Yes, I turn on the music all the time now that I can hear it.’ I just smiled!”

B. Walker, Fort Worth, Texas

“Thank you for making my recent visit a pleasant and helpful one. The reprogramming of my hearing aids has helped me greatly!”

L. Grigsby